Case Study - Spectator Sports

Before founding ITsta, the work below was led directly by the same executive behind the consultancy. These case studies reflect the caliber of transformation ITsta brings to organizations that are expanding quickly, tightening security, restructuring operations, or building their technology foundation for the first time. Company names are removed for confidentiality, but the results speak for themselves.

Industry:
Spectator Sports
Company Size:
Scaled from 130 to more than 600 employees globally
Engagement Type:
Fractional IT Leadership, IT Department Development & MSP Transitions, IT Project Management
The Situation:

A fast-growing, remote-first organization was expanding aggressively without the technology foundation required to support it. Identity, access, security, enterprise applications, onboarding, and governance were all fragmented. The company had reached the point where further growth was at risk unless someone could build a modern, scalable IT and Security function capable of supporting a global workforce.

What Was Delivered:

Provided executive-level technology leadership to establish the complete IT and Security organization. Built a high-performing department and created the strategic and operational backbone needed for sustained, high-velocity growth. Oversaw enterprise applications, identity, security, lifecycle management, support operations, and cross-functional governance in alignment with leadership, finance, legal, compliance, people operations, and engineering.

The Impact:

Enabled scale from 100 to more than 600 employees with stability and confidence. Increased operational efficiency across identity governance, access control, onboarding, and enterprise lifecycle management. Improved employee experience. Strengthened readiness across SOC 2, GLI, and PCI. Delivered measurable improvements in service performance, operational reliability, and risk reduction across a global workforce.

Why It Matters:

This engagement demonstrates the level of executive IT leadership behind ITsta: the ability to build the full technology and security foundation for a hypergrowth organization without disruption, compromise, or reliance on legacy methods.

Let's Talk! (Seriously, We're Good Listeners)

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What does your current IT setup look like?
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Which of these challenges do you face?
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Compliance requirements
Slow or unresponsive IT support
Outdated systems or apps
Unreliable network or telephony
No backup or disaster recovery plan
SaaS sprawl (too many tools or licenses)
Shadow IT (AI tools or unapproved apps)
Lack of IT strategy or leadership
Scaling IT as the company grows
Over budget
What are your top IT priorities over the next 12 months?
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Improve security and compliance
Build or scale an in-house IT team
Reduce IT costs
Improve employee productivity
Modernize applications or systems
Support remote or hybrid work
Create a clear IT strategy and roadmap
Prepare for growth, expansion, or IPO
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